AT&T Unlocks iPhones.. What it means for Trinidadians and anyone who has a locked AT&T iPhone?

As you may remember AT&T sells its iPhone locked until recently and hopefully you saw in the news that they have now started unlocking these older contract based or off contract non factory unlocked iPhones.

So what does that mean for us Trinidadians or even anyone outside of the US with a locked AT&T iPhone?

So here is what to do…

Basically once you either bought the iPhone contract free as in you paid full price for it you can get it unlocked just keep your IMEI handy and give them a call on the 1-800-331-0500 number. The catch with the contract based ones is that those iPhones must have served a two year contract or paid the penalties. Once it qualifies it should take about a week maximum for it to be processed.

It doesn’t matter what you use to call. I used magicjack and for a service number you can enter anything. The most they will tell you is that the number you entered doesn’t match their records.

So what about used iPhones? Say eBay?

Well. You first need to remember what state you got this iPhone from, the first time I called they told me that I actually had to be the owner (International Help Desk not Local). AT&T is taking the investigation seriously. They won’t unlock an iPhone that is still on the two year contract or has an outstanding amount so to know this, they need to not just have your IMEI but the account details and to track that, they at least need the state it came from.

Once they can pinpoint this, they will process an unlock code etc. for your iPhone.

What about if you have an iPhone 4 that is unlocked using a gevey sim or another imposter type unlock?

Same as above, it’s either the phone was bought full price or on contract. If you bought it full price or the third party purchased it full price without a contract, go right ahead and call. If it’s still on a contract you need to figure out if the two year contract is over.

But I have an iPhone 3GS or 3G and flashed the iPad Baseband/Modem Firmware (06.15.00) using redsn0w… What do I do?

Details are pretty sketchy on this right now. Remember you or whoever did the flash warned you of the implications of this. You can still try to get it “unlocked” or at least legitimized but you will still run into issues restoring or updating. Issues in that Apple servers will see an incompatible baseband for the iPhone and won’t be able to flash it and you will still get errors (most likely 1013) when you update/restore.

What is the cost?

It’s free… well once you didn’t “pay” for the call it is.

I’m jailbroken, do I need to restore?

@musclenerd stated you can use redsn0w “deactivate” function and just plug in your iPhone after AT&T has given the ok. I did this with my 3GS and it worked out fine.

If all else fails, send an email to “partnershipops at att dot com” (you know how to parse that into an email address) explaining your situation. They might be able to help you. But stick to calling the 1-800 number.

Update: One of my friends got an email stating that his iPhone was not eligible. They sent a PDF with a link describing all the requirements needed to be fulfilled. The article is here and I recommend you give it a read. It clearly stated you either need to have an account with them or proof of purchase for contract free type ones. I believe this is why they rejected my friend’s request.

I shall keep this post updated with any more news on this.

Thanks for reading.
God bless

  1. It’s really a cool and useful piece of info. I am satisfied that you simply shared this helpful info with us. Please stay us informed like this. Thank you for sharing.

    • You are most welcome. Thank you for reading and commenting.
      I appreciate it a lot.

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